
Terms & Conditions
A legal disclaimer
The information provided by our XAU/USD trading alert service is for educational purposes only and should not be construed as financial or investment advice. Trading involves risk, and past performance is not indicative of future results. We do not guarantee profits, and there is a possibility of losing your initial investment. Users are solely responsible for their trading decisions.
We recommend that you seek independent financial advice before making any investment decisions. By using our services, you acknowledge and accept all risks associated with trading.
Our alerts are based on our proprietary mathematical models and analysis, which may not be suitable for all traders. While we strive for accuracy, we cannot guarantee the timeliness or reliability of the signals. By subscribing to our service, you agree that we are not liable for any losses incurred as a result of using our alerts.
We offer a money-back guarantee under specific terms, but this guarantee is limited to the subscription fees and does not cover any losses from trading activities. Please review our refund policy for full details.
By subscribing to and using our service, you agree to hold us harmless from any and all liabilities, losses, or damages arising from the use of our signals.
Our 14-day money-back guarantee terms & conditions
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Eligibility: To qualify for a refund, you must have followed 80% of our trading alerts consistently for a minimum of 14 consecutive days from the start of your subscription.
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Request Process: Refund requests must be submitted in writing to refund@bullionalerts.com, within 21 days of your subscription start date. Proof of alerts usage may be required to validate the refund request.
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Refund Criteria: Refunds will only be issued if, after following our alerts for 14 consecutive days, you did not experience any positive returns on your trades. Positive returns are defined as the overall outcome from trades directly based on our alerts, including both profits and losses, during the 14-day period.
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Exclusions:
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Failure to follow risk management guidelines (e.g., lot size or trade layering) voids refund eligibility.
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Refunds do not cover any market-related losses, only the subscription fee.
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Trial accounts or discounted subscriptions are non-refundable.
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Refund Amount: Refunds are limited to the original subscription fee paid, excluding any taxes or transaction fees.
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Processing Time: Approved refunds will be processed within 14 business days of approval. Refunds are returned via the original payment method.
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Limitations: Refund requests are capped at one per user. Multiple refund requests or refunds based on subjective dissatisfaction will not be accepted.
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Good Faith Clause: This guarantee is in place to protect your satisfaction and trust. Abuse of the policy (e.g., using the service with intent to exploit the guarantee) will result in disqualification from refunds and termination of service access.
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Amendments: We reserve the right to amend or modify this policy without prior notice. Changes will not affect any refund requests made before the amendment date.
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Legal Disclaimer: By subscribing to our service, you acknowledge the inherent risks of trading and agree that the 14-Day Money-Back Guarantee only applies to the subscription fee and does not cover any trading losses.
What to include in the T&C document
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